Proud to be Pasquill at the 2023 OSS Awards
Recently, Pasquill colleagues and team members won five of the eight trophies up for grabs at the annual OSS Awards, which celebrate the outstanding achievements of colleagues from across the Saint-Gobain Off-Site Solutions division.
This is a phenomenal achievement for Pasquill, so on behalf of everyone in the business, a huge congratulations to our winners:
OUTSTANDING CONTRIBUTION: Matthew Price – Chorley
CUSTOMER HERO: Cheryl Gilbert – Bodmin
DARE TO CARE: Viktorija Berzene – Newport
OPERATIONS TEAM OF THE YEAR 2023: Leeds
DESIGN / SALES TEAM OF THE YEAR 2023: National I Beam – Chorley
These achievements are a testament to our team’s hard work and commitment to quality, innovation and customer service – and means our customers know they are in good hands! Here’s what our winners had to say…
Customer Hero Award winner: Cheryl Gilbert
The Customer Hero award recognises an individual who has consistently gone above and beyond in providing an outstanding experience to our customers.
The judges said: “Cheryl is always going above and beyond to help with deliveries for Pasquill customers. They commented saying, “If everyone was as helpful as Cheryl, our lives would be a lot easier”, which truly reflects how much of a customer hero she is. Cheryl is always helpful towards fellow colleagues and customers, giving the best service possible. Well done and thank you for your hard work!”
Cheryl said: “I’m really shocked I won this award as I didn’t expect to win this one and it means a lot. Customer service is really important, keeping customers happy and fulfilling all their needs so they return to the business and have a positive experience with us.”
Outstanding Contribution Award winner: Matthew Price, Pasquill
The Outstanding Contribution Award recognises a colleague who has delivered a campaign or initiative above and beyond their role, which has benefited the business, their team, or their local community.
The judge said: “Matthew has consistently delivered outstanding sales year after year, with significant growth. To have one designer be so far above the bar really is an outstanding contribution.”
Matthew said: “This has been years in the making. I’ve been looking after customers and building customer relationships throughout my career. It’s nice to have hard work recognised in an annual event like the OSS Awards. Customer relationships are so important because customers must trust you. Our customer knows we will deliver on its promise of quality and that they will be looked after throughout the project and any issues that may arise.”
Dare to Care Award winner: Viktorija Berzene
The Dare to Care Award, which is a new award category this year, has been introduced to recognise a colleague who has made a unique impact on our Health and Safety culture and embodies the philosophy of Dare to Care.
The judges said: “The winner of the first Dare to Care award has demonstrated a selfless attitude and has gone far beyond her normal responsibilities. When a colleague was ill, she remained in regular contact with him while he was off work, and she soon realised that this colleague didn’t have a good support network around him.
“She stepped up in her own time, visited him several times, and even took him shopping for essentials when he was too ill. I’m sure you’ll agree the compassion shown by this person is really touching and we’re delighted to award her with the inaugural Dare to Care award.”
Viktorija said: “I have done what I believe everyone would do, by checking in on him and helping with general stuff like shopping. It feels nice to be recognised and shows it isn’t just a manager’s responsibility to care for other colleagues. It is nice to think everyone would do that for a neighbour in that situation. Dare to Care is important as it surrounds caring for one another, and EHS is important too in ensuring the safety of all colleagues.”
Operations Site of the Year Award winner: Leeds
The Operations Site of the Year award recognises a Site or Team that is the epitome of operational or manufacturing excellence, providing outstanding service, product quality and support to customers and colleagues.
The judges said: “Unsurprisingly, our winner has smashed their EHS targets for 2022. They’ve had zero accidents, and are ahead of target on their safety reporting. They’ve set an example when it comes to looking after each other and making sure everyone, without exception, goes home safely every day.”
Colin Skirving, Leeds, said: “The teamwork at Pasquill Leeds is a big thing – helping others to succeed so together we can achieve the targets and goals in front of us. Leeds has the added bonus of a settled team with lots of experience, this award has come about from lots of hard work and commitment from all at Pasquill Leeds and the full team should be proud of this recognition.”
Design and Sales team of the Year Award winner: National I Beam
It takes a lot of hard work and collaboration to be a great design team, from managing complex projects, supporting customers and working towards sales targets. This category seeks to acknowledge their contribution to the business.
The judges said: “The Design and Sales Team of the Year was a difficult category, as many offices had fantastic sales results last year. However, Amanda Horbury led the Pasquill National I Beam team towards this brilliant achievement.”
Amanda said: “We’re honoured to have received this award, and that our hard work has been recognised. I am incredibly proud of the entire team and their achievements, and look forward to the future prospects of the National Housebuilder and the I Beam team.”
Are you a future OSS Award winner? Discover if you’re a good fit for our team and any of our live vacancies here.